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Frequently Asked Questions

 

DELIVERY TIME:
Our normal delivery is 3-4 weeks but we can usually offer faster deliveries on most products.

ARTWORK:
We accept most artwork by email. Our preferred formats are Illustrator.EPS files or PDFs.

EXTRA CHARGES:
There are NO HIDDEN EXTRAS. There is just ONE additional charge £35 + vat to the prices shown which covers all set-up costs, art work, design of your message, printing / processing as described AND delivery UK. This ONE £35 charge covers any number of different products ordered at the same time, again including all set-up charges and deliver UK.

PAYMENT:
For payment with order by credit card or cheque we offer a 5% discount, or we can set up a 30 day trading account if you supply us with 2 trade references and your full company details.

HOW DO YOU PLACE AN ORDER?
You can fax or email us with your details and order requirements and attach your artwork, or you can order on line by clicking on the item and quantity and 'add to cart'. We will then contact you to confirm your exact order and payment details.

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